I am interested in the products. What’s an easy way to get catalogs?
Product Introduction - Product Detail page has a button for downloading catalogs. Also, we provide free catalogs and CI/BI introduction in the Main Page - Download.
I have quality problem with sewing machine and embroidery machine. Who do I need to contact for repair?
For product problems, you can call 1688-1854 for sewing machine, or 032-580-5800 for embroidery machine. Also, you can login to w24h service center and use Self Diagnostic and Maintenance page, or ask FAQ or Q&A.
How Can I get quotation for embroidery or sewing machine?
You can receive detailed information on quotation from our local representative through 'Product Introduction E-Quotation' after login to our site.
Where are SunStar's overseas businesses locations?
SunStar Group's establishments are located in U.S.A, China, Europe and Singapore. We also have subsidiary offices in Brazil, Egypt, Turkey, Saudi Arabia, Pakistan, Indonesia, Bangladesh, India and Vietnam. You may get the exact address of each location at 'Company Introduction'-Global Network'.
I would like to know about the position of SunStar in the industry.
SunStar is the world class total fabrics brand that manufactures and sells sewing machines, embroidery machines and motors. SWF embroidery machine has No. 1 market share. Computerized automatic embroidery machine was selected as world's first class product in Sep. 1st, 2001, and SunStar's industrial sewing machine was selected as world's first class product in Jun. 30th, 2001.
What is the difference between SunStar and SWF?
SunStar manufactures and sells sewing machine, SWF manufactures and sells embroidery machine.